Course Type
Self-paced E-learning module
Course Duration
100 Minutes
Learner Profile
Healthcare professionals
Course summary
This course builds essential professional and interpersonal skills required in healthcare settings. It focuses on effective communication, adaptability, professionalism, teamwork, critical thinking, problem-solving, and compassionate care. Learners develop the ability to collaborate effectively, make informed decisions, and deliver empathetic, patient-centered care while adapting to evolving healthcare environments.
Learning outcome
By the end of the course, learner will be able to:
- Communicate effectively with patients and colleagues, demonstrating empathy, active listening, and clear communication.
- Adapt to changes in the healthcare environment, implementing new technologies, procedures, and policies as necessary.
- Work collaboratively and respectfully with other healthcare professionals as part of a team, contributing to the provision of optimal care.
- Apply critical thinking, problem-solving, and decision-making skills to make informed decisions and identify solutions to complex problems.
- Show compassion and empathy towards patients and their families, providing emotional support and understanding.
Modules
This course empowers learners to use effective communication skills with patients, families, and colleagues, focusing on active listening, empathy, and clear strategies to ensure thorough understanding and improve patient care.
This course develops adaptability skills in healthcare, teaching learners to adjust to changes in technologies, policies, and patient needs, while collaborating with colleagues to solve complex problems and foster a resilient, responsive team.
This course highlights the importance of professionalism in healthcare for ensuring patient safety and high-quality care, focusing on building respectful, empathetic, and culturally competent relationships, while promoting continuous professional development through lifelong learning and training.
This course emphasizes effective problem-solving and decision-making in healthcare, teaching participants to identify and address challenges with data analysis and evidence-based tools, while evaluating techniques to improve patient care and overall quality.
This course equips learners with essential teamwork skills in healthcare, focusing on leveraging team strengths, effective communication, conflict management, and fostering a culture of mutual respect and patient-centered care to improve healthcare delivery and outcomes.
This course enhances critical thinking in healthcare by teaching learners to assess patient needs, identify problems, and develop care plans using data analysis, evidence-based practices, and ongoing reflection to optimize patient outcomes.
This course highlights the importance of compassionate patient care, teaching participants to address patients' emotional and psychological needs with empathy and understanding, and to deliver patient-centered care that enhances experiences and outcomes.