Emotional-Intelligence & Communication at Work

Course summary

This course equips learners with the essential emotional and interpersonal skills needed to thrive in modern workplaces. Through modules on empathy, effective communication, emotional intelligence, anger management, and stress resilience, participants learn to understand their emotions, build stronger relationships, navigate diverse team dynamics, and foster a positive, productive work culture. By developing self-awareness, regulation, and practical communication techniques, learners enhance both personal well-being and organizational success.

Learning outcome

By the end of the course, learner will be able to:

  • Understand and apply empathy and emotional intelligence at work.
  • Communicate effectively to build positive workplace relationships.
  • Manage emotions, including anger, in healthy and productive ways.
  • Use techniques to reduce stress and overcome imposter syndrome.

Modules

This module outlines the need for empathy at work and how an empathetic attitude can positively impact the work culture in an organization.

This module explores essential techniques and approaches for cultivating strong interpersonal skills within the workplace. Learn how to master effective communication, build positive relationships, and navigate diverse dynamics to enhance team collaboration and organizational success.

The module delves deep into understanding the role of one's emotions and its impact in daily life, managing the emotions, Emotional Intelligence and its constructs - Self-awareness, self-regulation, social awareness and managing relationships

This module highlights the significance of managing anger and its effects on personal well-being and work culture, while examining the psychological and physiological aspects to help participants identify their triggers and responses.

This module provides diverse solutions on stress management. It goes beyond addressing workplace stress, extending to effective strategies for managing imposter syndrome in the office and planning daily activities.