Courses in Workplace Behaviour & Professional Skills

Personal & Business Etiquette

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary : This course covers personal hygiene, professional appearance, grooming, business etiquette, and appropriate body language and gestures for various situations in the workplace.

Meeting & Telephone Etiquette

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary :This course covers meeting etiquette, including crafting and sending invites, time management, attendee roles, minute-taking, and virtual meetings. It also focuses on telephone etiquette for professional

E-mail Etiquette & Business Writing

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Working professionals   
 Course summary :This course covers email etiquette by teaching the fundamentals of email structure, types, and effective drafting techniques, including a checklist for various email types such as requisitions, project updates, meeting invites, feedback, and grievances. It also offers tips for writing effective emails, do's and don'ts, and strategies for organizing your mailbox, along with an introduction to business writing.

Digital Body Language

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Working professionals   
 Course summary : This course will help the learner to understand the nuances of the invisible body language used while communicating digitally and interpret the right intentions.

Introduction to Negotiation Skills

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Working professionals   
 Course summary : This course explores the art of negotiation by detailing various types of negotiation and negotiators, and clarifying the difference between negotiation and persuasion, helping learners develop the traits of a confident negotiator.

Negotiation Styles

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Working professionals   
 Course summary : This course deals with the five distinct negotiation styles – Competitive, Collaborative, Compromising, Avoiding and Accommodating style of negotiation.

Negotiation Process

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Working professionals   
 Course summary : To master the art of negotiation one has to be completely conversant of the negotiation process. This course deals with the eight golden steps that guide the learner plan the negotiation process.

Negotiation Tactics

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary : This course focuses on managing emotions during negotiations, including handling body language and resolving disagreements, which are crucial for successful outcomes.

Asking for and Giving Personal Information

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course equips the learners with the nuts and bolts of asking and giving personal information.

Describing where we live

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile :  Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with information that one has to provide when answering the question - where do they live

Asking and answering questions

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile :  Anyone who wants to understand the fundamentals of English   
 Course summary : The course guides in asking and answering questions for confirmation in everyday conversations.

Correcting information

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile :  Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with ways to correct one's information during conversation.