Courses in Workplace Behaviour & Professional Skills

Personal & Business Etiquette

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary : This course covers personal hygiene, professional appearance, grooming, business etiquette, and appropriate body language and gestures for various situations in the workplace.

Meeting & Telephone Etiquette

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary :This course covers meeting etiquette, including crafting and sending invites, time management, attendee roles, minute-taking, and virtual meetings. It also focuses on telephone etiquette for professional

E-mail Etiquette & Business Writing

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Working professionals   
 Course summary :This course covers email etiquette by teaching the fundamentals of email structure, types, and effective drafting techniques, including a checklist for various email types such as requisitions, project updates, meeting invites, feedback, and grievances. It also offers tips for writing effective emails, do's and don'ts, and strategies for organizing your mailbox, along with an introduction to business writing.

Digital Body Language

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Working professionals   
 Course summary : This course will help the learner to understand the nuances of the invisible body language used while communicating digitally and interpret the right intentions.

Introduction to Negotiation Skills

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Working professionals   
 Course summary : This course explores the art of negotiation by detailing various types of negotiation and negotiators, and clarifying the difference between negotiation and persuasion, helping learners develop the traits of a confident negotiator.

Negotiation Styles

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Working professionals   
 Course summary : This course deals with the five distinct negotiation styles – Competitive, Collaborative, Compromising, Avoiding and Accommodating style of negotiation.

Negotiation Process

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Working professionals   
 Course summary : To master the art of negotiation one has to be completely conversant of the negotiation process. This course deals with the eight golden steps that guide the learner plan the negotiation process.

Negotiation Tactics

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Working professionals   
 Course summary : This course focuses on managing emotions during negotiations, including handling body language and resolving disagreements, which are crucial for successful outcomes.

Asking for and Giving Personal Information

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course equips the learners with the nuts and bolts of asking and giving personal information.

Describing where we live

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with information that one has to provide when answering the question - where do they live

Asking and answering questions

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course guides in asking and answering questions for confirmation in everyday conversations.

Correcting information

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with ways to correct one's information during conversation.

Explaining daily routines

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of Englishv   
 Course summary : The course deals with how to explain everyday routine properly in a formal and informal set up.

Expressing agreement or disagreement

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with expressing agreement or disagreement.

Stating and asking about the ability or inability to do something

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to state what one knows and when one does not know something or someone.

Seeking, granting or denying permission

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with seeking, granting or denying permission in everyday circumstances.

Expressing wishes

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : TThe course deals with expressing wishes, in both formal and informal setting.

Expressing a preference

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with ways to express a preference.

Expressing likes and dislikes

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course provides insight on expressing likes and dislikes without any apprehension.

Offering and accepting an apology

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to explain everyday routine properly in a formal and informal set up.

Responding to a request

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with responding to a request in everyday communication.

Requesting something or requesting someone to do something

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course provides information regarding requesting something or requesting someone to do something.

Inviting someone to do something

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary :The course deals with how to invite someone to do something.

Accepting or declining an offer or invitation

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course provides knowledge about accepting and declining invitation in a right manner.

Counting and using numbers

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course focuses on counting and using numbers in conversation.

Getting someone's attention

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to get someone's attention.

Greeting people and responding to greetings

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course provides insight on how to greet people and respond to greetings.

Expressing thanks

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to explain everyday routine properly in a formal and informal set up.

Addressing somebody

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The topic provides insight on how to address someone with respect in the right manner.

Opening, closing a conversation

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course provides insight on how to open and close a conversation in the right way.

Indicating lack of understanding

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course explains how to indicate lack of understanding during a conversation.

Asking someone to clarify something

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to ask someone to clarify something.

Asking for and giving the spelling and meaning of words

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deal with how to ask for and give spelling and meanings of words during a conversation.

Asking for and telling people the time, day, date

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to ask for and tell people the time, day and date.

Taking leave

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to take leave from a situation or place in the right manner.

Describing famous people, places and things

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course guides in describing people, place and things.

Stating knowledge or ignorance of something or someone

 Course Type : Self paced learning course   
 Course Duration : 10 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with stating and asking ability and inability.

Giving single-step instructions

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Anyone who wants to understand the fundamentals of English   
 Course summary : The course deals with how to give single-step instruction in everyday conversation.

Fundamentals of Adaptability

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Junior grade employees/ Manager   
 Course summary : This course tests your inherent skills to adapt yourselves in real-time to match the shifting demands of different situations.

Adaptability of Managers

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Junior grade employees/ Manager   
 Course summary : This course gives insights into observing and understanding external changes, developing an adaptive mindset, contingency planning, creating adaptable teams, adapting to the culture of 'New Normal'.

Dealing with Ambiguity

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Junior grade employees/ Manager   
 Course summary : This course equips learners to excel in complex and uncertain environments by developing a resilient mindset, practical strategies for managing ambiguity, and enhanced communication skills through real-life application.

Empathy at work

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course outlines the need for empathy at work and how an empathetic attitude can positively impact the work culture in an organization.

Interpersonal skills

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course explores essential techniques and approaches for cultivating strong interpersonal skills within the workplace. Learn how to master effective communication, build positive relationships, and navigate diverse dynamics to enhance team collaboration and organizational success.

Emotional Intelligence

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : The course delves deep into understanding the role of one's emotions and its impact in daily life, managing the emotions, Emotional Intelligence and its constructs - Self-awareness, self-regulation, social awareness and managing relationships

Anger Management

 Course Type : Self paced learning course   
 Course Duration : 5 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course highlights the significance of managing anger and its effects on personal well-being and work culture, while examining the psychological and physiological aspects to help participants identify their triggers and responses.

Stress & Anxiety management

 Course Type : Self paced learning course   
 Course Duration : 15 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course provides diverse solutions on stress management. It goes beyond addressing workplace stress, extending to effective strategies for managing imposter syndrome in the office and planning daily activities.

Time Management

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : The course gives insights about cross-functional collaboration, its benefits, and learn the tips to build cross-functional team.

Be a Productive Ninja

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course is intended for working professionals who are looking to increase their productivity levels in the workplace. The course dives deep into applying prioritization techniques to manage time effectively, utilizing tools and strategies to increase productivity

self-organizing skills

 Course Type : Self paced learning course   
 Course Duration : 60 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course will cover topics like 6 powerful habits, effective meetings, Focused attention, remote working and more.

Organisational Skills

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course will outline the importance of organizational skills in an organization, discuss time management techniques, and explain effective planning strategies. Learners will explore the organization of information, digital tools, and physical workspaces, as well as the role of communication and collaboration in enhancing productivity. The course will also cover stress and time pressure management, along with adaptive strategies for changing environments. Additionally, learners will learn about personal productivity habits that contribute to sustained success.

Habit Formation

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course delves into the science of habit formation and offers actionable insights to help individuals and organizations develop and sustain positive habits, using proven strategies to boost productivity, enhance well-being, and achieve long-term success.

Decision Making

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course is designed to explore the significance of effective decision-making, explain various decision strategies, recognize the strengths and weaknesses of decision-making models, implement decisions effectively, evaluate decisions post-implementation, navigate complex environments using adaptive decision-making techniques, and understand the role of emotional intelligence in decision-making.

Mental Agility

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course explores techniques to cultivate mental agility, empowering individuals to adapt to change, navigate challenges, and maximize performance by enhancing cognitive flexibility, emotional resilience, and creative problem-solving for success in dynamic environments.

Lateral Thinking

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course provides an extensive knowledge of lateral thinking. It throws light on the various lateral thinking techniques, analyze the difference between lateral thinking and vertical thinking.

Creative Problem Solving

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course ensures that learners can engage in a comprehensive discussion on Creative Problem Solving (CPS). It covers the necessity for CPS, provides an explanation of the primary tools, explores the principles, and explains the step-by-step process involved in CPS.

Analytical skills

 Course Type : Self paced learning course   
 Course Duration : 45 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course enhances learners' analytical skills by enabling them to dissect complex problems with precision and insight, using immersive exercises and practical applications to identify patterns, trends, and anomalies, thus empowering informed decision-making and strategic outcomes.

Unlearning

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Aspiring Professionals and Leaders   
 Course summary : This course provides a comprehensive understanding of Unlearning, exploring its core principles, the process of challenging assumptions and beliefs, strategies for facilitating behavioral change, and the importance of cultivating a growth mindset. Learn how to lead by example and foster a culture of continuous learning and adaptation.

Navigating Workforce of Diverse Ethnicity

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course explores the diverse expressions of human spirituality, examining religious beliefs and cultural practices to foster a deeper understanding of personal and societal connections across cultures and traditions.

Microaggressions in the Workplace

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course helps learners recognize, understand, and address microaggressions in the workplace. Learners explore the impact of microaggressions on individuals and workplace culture, and gain strategies for responding to and preventing microaggressive behavior.

LGBTQ and Inclusion

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course explores essential strategies for promoting LGBTQ inclusion in the workplace, emphasizing the importance of creating a culture that celebrates diversity, develops understanding, and ensures equal opportunities for all employees.

Leading Inclusively

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course empowers learners to cultivate inclusive leadership. It covers understanding the power of inclusivity, techniques for measuring inclusive leadership, core competencies of inclusive leaders, and strategies for adapting and practicing inclusive communication.

Building a culture of Appreciation

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course delves into the pivotal role of recognizing and valuing contributions within the workplace. learners will grasp the significance of appreciation and recognition dynamics while learning to distinguish between these two concepts.

Unconscious Bias in Workplace

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course helps learners recognize and address unconscious bias in the workplace. Learners engage in self-reflection activities to identify personal biases and learn techniques for fostering a more inclusive work environment.

Cross Functional Colloboration

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : The course gives insights about cross-functional collaboration, its benefits, and learn the tips to build cross-functional team.

Avoiding Retaliation

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This extensive course on avoiding workplace retaliation covers the implication, reasons, retaliation claims, and practical strategies for preventing retaliation at workplace.

Understanding Diversity, Inclusion & Belonging

 Course Type : Self paced learning course   
 Course Duration : 20 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : The course gives insight on the practical ways to get started with Diversity, Inclusion and Belonging, its benefits, DIB ally and few unacceptable behaviour and the laws.

Managing Diversity & Inclusion in Workplace

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : The course provides insight about diversity and inclusion strategy, its impact and importance, and learn the steps to build a conscious inclusion in the workplace.

Cultural Sensitivity

 Course Type : Self paced learning course   
 Course Duration : 45 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course develops cultural sensitivity by emphasizing the recognition and respect of cultural differences, refining communication skills, and addressing stereotypes and biases with practical strategies for effective cross-cultural interactions.

Modern Slavery

 Course Type : Self paced learning course   
 Course Duration : 35 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course provides a comprehensive understanding of modern slavery, including its various forms, historical context, impact on victims and society, legal frameworks, and strategies for prevention and intervention. Gain the knowledge and tools to combat this global human rights violation.

Understanding Affirmative Action Plans

 Course Type : Self paced learning course   
 Course Duration : 25 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary : This course helps the learners to understand the concept and significance of Affirmative Action, identify the key components of Affirmative Action Plans, comprehend the legal context, recognize its advantages and challenges, learn effective strategies for implementation, and explore emerging trends in the future of Affirmative Action.

Handling Workplace Conflict

 Course Type : Self paced learning course   
 Course Duration : 30 Minutes   
 Learner profile : Professionals till Sr. Manager level   
 Course summary :Conflicts are unavoidable in any workplace. The skills and strategies to manage conflict situations will make one become an effective team player or a leader. This course covers the topics that are necessary to create a conflict free work environment and to handle conflicts efficiently when they occur.